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Dear Customers,
The security of credit card transactions on our website is of paramount importance to us. However, we may encounter unwanted situations such as credit card theft in some cases. There are some important points we would like to explain to our customers in this regard.
Firstly, please note that we do not have the ability to identify which card is used for payments on our website. Therefore, it is not possible for us to determine who used whose card.
Furthermore, we may receive chargeback requests from our customers at a later time. However, since we cannot identify the owner of the card used, processing and evaluating these chargeback requests becomes challenging for us.
In this regard, we are also unable to determine whether the cards used may be linked to theft. While we strive to provide the best service to our customers, we cannot guarantee the security of the cards used.
Finally, we would like to emphasize that the responsibility for providing protection in this matter lies entirely with the credit card service provider. While we take all necessary precautions to ensure the smooth and secure delivery of services on our website, we do not have the authority to provide additional protection outside of the service providers.
We appreciate your understanding and cooperation.
Best regards,
[Trendtronic] Customer Service